{"id":2304,"date":"2018-05-14T18:06:03","date_gmt":"2018-05-14T12:36:03","guid":{"rendered":"https:\/\/www.thetamara.com\/kodaikanal-resort\/?page_id=2304"},"modified":"2024-08-12T14:40:27","modified_gmt":"2024-08-12T09:10:27","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/dev.thetamara.com\/kodaikanal-resort\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1578138733324{background-color: #004b37 !important;}&#8221;][vc_column][vc_raw_html]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[\/vc_raw_html][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion gap=&#8221;5&#8243; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;What is the best time to visit Kodaikanal?&#8221; tab_id=&#8221;1525840235543-5d3cd0ee-bc72&#8243;][vc_column_text]\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">Kodaikanal can be visited any time of year.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are pets allowed at the resort?&#8221; tab_id=&#8221;1525840235563-d26f0107-95be&#8221;][vc_column_text]\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">Pets are not allowed in the resort.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you allow children at the resort?&#8221; tab_id=&#8221;1526300319649-130df8f7-db0c&#8221;][vc_column_text]\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">Yes, children are allowed in the resort.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you have car parking and driver food &amp; accommodation?&#8221; tab_id=&#8221;1526300352996-787244f5-52f5&#8243;][vc_column_text]\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">We have car parking space. Drivers will be provided complimentary dormitory accommodation as per availability. Food will be provided at our staff cafeteria at nominal charges.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you have a doctor-on-call facility?&#8221; tab_id=&#8221;1526300387483-eaa13afc-04c1&#8243;][vc_column_text]\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">The resort has basic paramedic facilities. In the event of an emergency, the nearest hospital is 4 km away and accessible by car.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is the recommended number of nights to stay at the resort?&#8221; tab_id=&#8221;1526300416080-57e9dc8e-1f59&#8243;][vc_column_text]\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">We suggest a minimum of 2 nights\u2019 stay to experience all the activities in the resort. However, The Tamara Kodai is meant for relaxation and rejuvenation. To experience it all at a peaceful pace, 3 nights or more may be best.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you accept cards?&#8221; tab_id=&#8221;1526300444590-0621355f-2072&#8243;][vc_column_text]\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">We accept all the major credit\/debit cards.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How does one reach The Tamara Kodai and what is the condition of the roads leading to the resort? &#8221; tab_id=&#8221;1526300472361-d7830c84-e976&#8243;][vc_column_text]\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">Roads from all the different entry points to the resort are in good condition. There is likely to be seasonal wear and tear especially during the rainy season. We recommend an SUV vehicle for a comfortable journey.<\/p>\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">To understand in detail the various ways to reach our resort from different parts of the state please <a href=\"https:\/\/www.thetamara.com\/kodaikanal-resort\/how-to-reach\/\">click here<\/a>.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is standard check-in and check-out time?&#8221; tab_id=&#8221;1526300530830-13967858-916a&#8221;][vc_column_text]\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">Standard check-in is at 1:00 PM and check-out is at 11:00 AM. Early check-ins and late check-outs are possible but are chargeable and subject to availability.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What are the nearby places of interest?&#8221; tab_id=&#8221;1526300578674-dd26917c-9ee9&#8243;][vc_column_text]\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">Devil\u2019s Kitchen, Pillar Rocks, Kodai Lake, and Coaker\u2019s walk are a few interesting places in Kodaikanal.<\/p>\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">To plan sightseeing in and around Kodaikanal, please <a href=\"#\">click here<\/a>.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I take my parents, aged 60 and above, to the resort?&#8221; tab_id=&#8221;1526300630393-ef7443a4-1829&#8243;][vc_column_text]\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">We do host many senior citizens at our resort, comfortably. However, the resort is at a high altitude and some of the outdoor activities are strenuous and physically challenging. Please obtain medical advice about their travel, activities and comfort at high altitudes, before booking your stay with us.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you have mobile network?&#8221; tab_id=&#8221;1526300655235-d207fd9a-4d38&#8243;][vc_column_text]\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">We get strong mobile signals of most operators. However, it is important to note that due to the remote location, weather changes, and hilly terrain, signal strength can vary from time to time.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are DJs and loud music allowed in the resort?&#8221; tab_id=&#8221;1526300683684-8b235221-4dae&#8221;][vc_column_text]\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">Yes, we do allow DJs and loud music in the premises, on special occasions or on request.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you have suites accessible to differently abled guests?&#8221; tab_id=&#8221;1526300712963-502cc977-3c97&#8243;][vc_column_text]\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">Yes, The Tamara Kodai has rooms for the differently abled with appropriate accessible equipment. You can read about this in detail <a href=\"https:\/\/www.thetamara.com\/kodaikanal-resort\/accommodation\/\">here<\/a>.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is Wi-Fi available at the resort?&#8221; tab_id=&#8221;1526300775405-31de5655-8ab7&#8243;][vc_column_text]\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">WiFi is available free of charge in all suites as well as in public areas.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I cancel only certain parts of my reservation (for example one of the two booked rooms)?&#8221; tab_id=&#8221;1526300803287-b7e23ebe-b147&#8243;][vc_column_text]\n<p class=\"teaser\" style=\"text-align: justify; color: #000;\">If you wish to cancel a part of your reservation, please contact our reservation team.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is your cancellation policy?&#8221; tab_id=&#8221;1526300833684-5a4be39d-f919&#8243;][vc_column_text]\n<ul>\n<li class=\"teaser\" style=\"text-align: justify; color: #000;\">No cancellation, amendment, postponement charges will be levied if the resort is informed 7 days prior to check-in<\/li>\n<li class=\"teaser\" style=\"text-align: justify; color: #000;\">100% of charges will be levied if cancellation, amendment or postponement is requested less than 7 days from check-in<\/li>\n<li class=\"teaser\" style=\"text-align: justify; color: #000;\">Refund of any valid cancellation amount will take 15 working days and will attract 5% of payment gateway charges<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1578138733324{background-color: #004b37 !important;}&#8221;][vc_column][vc_raw_html]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[\/vc_raw_html][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion gap=&#8221;5&#8243; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;What is the best time to visit Kodaikanal?&#8221; tab_id=&#8221;1525840235543-5d3cd0ee-bc72&#8243;][vc_column_text] Kodaikanal can be visited any time of year. [\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are pets allowed at the resort?&#8221; tab_id=&#8221;1525840235563-d26f0107-95be&#8221;][vc_column_text] Pets are not allowed in the resort. [\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you allow children at the resort?&#8221; tab_id=&#8221;1526300319649-130df8f7-db0c&#8221;][vc_column_text] Yes, children are allowed in the resort. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yst_prominent_words":[341,324,191,598,268,187,359,217,186,360,272,219,95,273,218,354,97,55,92,358],"class_list":["post-2304","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dev.thetamara.com\/kodaikanal-resort\/wp-json\/wp\/v2\/pages\/2304","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.thetamara.com\/kodaikanal-resort\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.thetamara.com\/kodaikanal-resort\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.thetamara.com\/kodaikanal-resort\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.thetamara.com\/kodaikanal-resort\/wp-json\/wp\/v2\/comments?post=2304"}],"version-history":[{"count":10,"href":"https:\/\/dev.thetamara.com\/kodaikanal-resort\/wp-json\/wp\/v2\/pages\/2304\/revisions"}],"predecessor-version":[{"id":3578,"href":"https:\/\/dev.thetamara.com\/kodaikanal-resort\/wp-json\/wp\/v2\/pages\/2304\/revisions\/3578"}],"wp:attachment":[{"href":"https:\/\/dev.thetamara.com\/kodaikanal-resort\/wp-json\/wp\/v2\/media?parent=2304"}],"wp:term":[{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/dev.thetamara.com\/kodaikanal-resort\/wp-json\/wp\/v2\/yst_prominent_words?post=2304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}